Reputation Management

Online reputation management software

Help local businesses manage their online reputation

Reputation Management is a Skulocity software that allows us to monitor and manage every aspect of a local business’ online reputation – including reviews, listings, and mentions.

Give your clients insight into what the online community is saying about them—monitor customer reviews, and get notifications whenever their business is mentioned on the web. It also identifies missing or inaccurate online listings, allowing you to improve their visibility in local search.
Get automated alerts when new information is found, and receive weekly progress reports that make it easy to show your agency’s return on investment.

Reputation Management brings all of the factors that contribute to a local businesses online presence into one place, so your clients can take control of their online reputation.

Key Selling Points for Reputation Management

  • Compile reviews from dozens of sites so you can easily see what’s being said about a business online.
    Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
  • Monitor where a business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
  • Use competitive benchmarking to see how a business stacks up to the competition on social media outlets and local search.
Already a Partner?

Addons

  • Rapid Reviews
  • Review Display Widget Pro

Learn More

  • What is Reputation Management?
  • Local search and its impact on business listings
  • Review Monitoring and Management

Insights into a business’ online reputation

We Manage our client’s online reputation from a single place

Compile reviews from dozens of sites so you can easily see what’s being said about a business online. Plus, use competitive benchmarking to see how they stack up to the competition.

Help businesses show up where people are looking

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

See what customers are saying all over the web – good and bad

Monitor and get alerts when the business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Automatically monitor and report​

Keep on top of online activity affecting the reputation of a business, including reviews, listings and social media, helping you make expert recommendations, and provide proof-of-performance.

Available for resale on the Skulocity Platform

Skulocity’s platform is the best way to provide digital solutions to local businesses. Become an associate today.

Benefits of Becoming An Associate

Sell it to Every Client

Reputation Management gives you a profitable way to provide reputation management services to clients of ALL sizes

Collaborate on any level

Online reputation management that adapts to your client’s needs: Manage a business’s reputation together with them, do it all for them, or let them do it all themselves.

Serve multiple clients from one place

Managing the reputation of multiple clients requires coordination and efficiency. With Task Manager, our team will be able to manage all of your clients’ reputation effortlessly.

Review & Listing Sites Monitored

  • 411.com
  • Cars.com
  • Citysearch
  • DealerRater
  • Doctor.com
  • Edmunds
  • Expedia
  • Facebook
  • Glassdoor
  • Google
  • Health Grades
  • Houzz
  • Indeed.com
  • Local Edge
  • Merchant Circle
  • MySask411
  • N49
  • Open Table
  • RateMDs Doctors
  • Superpages
  • SureCritic
  • TrueLocal
  • Vitals
  • Yahoo! Local
  • Yellow Book
  • Yellow Bot
  • YellowPages
  • ZipLocal
  • ZocDoc
  • Zomato
  • …and many more.

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Burbio

Publish local events on search and social

Reputation Management software features

Monitoring
Online review monitoring Monitor customer reviews from dozens of major and vertical-specific review sites
Online mention monitoring See when your clients’ businesses are mentioned online, with sentiment analysis
Online local listings management Identify local business listings that are inaccurate or missing on up to 90+ online directories and review sites
Automated alerts Alerts are sent when new information is found. These can be configured, allowing you to control the triggers
Employee monitoring Monitor employees’ Twitter activity
Reporting
Executive report Receive reports that highlight recent activity in every aspect of the business’s reputation, including new reviews, mentions and changes to listing information across the web
Competitive benchmarking Compare how frequently a business is mentioned versus its competitors and track social activity
Word cloud Monitor the word cloud to identify what words are being used most in reviews
Trending keywords Track words that have begun to appear in reviews more frequently than they used to
Review API Utilize our powerful REST and JSON APIs to integrate review details and statistics with your own dashboard
Review Display Widget Pro Display reviews from trusted sources on your clients’ websites